Vivint Technical Support Executive

Join Mps as a Vivint Technical Support Executive in Sector 30 - Gurgaon, Delhi. You can earn up to ₹30,000/month. 30 candidates will be hired for this role.

Employer’s description

Technical Support Executive Work. 1 - 2 Years Experience Compulsory.

What you get

Compensation: ₹20,000 – ₹30,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• You will handle inbound and outbound customer calls, chats or emails.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Active listening, Verbal communication, Complaint handling, Typing speed
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and patient

Quick facts

• Work location: Sector 30 - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Mps.