Telecaller

Mr N Creative Digital Llp has an opening for a Telecaller based in Banjara Hills, Hyderabad. Salary is up to ₹20,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Complaint handling, CRM tools, Verbal communication, Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and patient

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Quick facts

• Location: Banjara Hills, Hyderabad, Telangana
• Work mode: Office-based
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Mr N Creative Digital Llp.