Telecaller

MR Solution has an opening for a Telecaller based in Kalyan Nagar, Bengaluru. No experience? You can still apply. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Complaint handling, Active listening, Verbal communication
• Basic English
• Freshers can apply
• A polite, customer-first attitude

What you get

Salary: ₹15,000 per month, based on skills and experience.

Day-to-day work

Your main tasks will be to:

• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Kalyan Nagar, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to MR Solution. It takes less than a minute.