Telecalling

MRCY Groups is looking for a Telecalling to join its team in Indira Nagar, Lucknow. 10 candidates will be hired for this role. Salary is up to ₹10,000/month.

Note from the employer

A Telecaller Is A Professional Who Initiates Or Receives Phone Calls To Sell Products, Services, Or Provide Customer Support, Acting As A Key Link Between A Business And Its Customers. They Build Relationships With Potential Clients, Handle Inquiries, And Record Data In Crm Systems To Meet Sales Targets And Resolve Customer Issues. Languages : Hindi, English

Compensation

The salary for this role is ₹10,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Good knowledge of English and Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.

Position details

• Location: Indira Nagar, Lucknow, Uttar Pradesh
• Shift: 10:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

Ready to start? Upload your resume and apply to MRCY Groups today.