Visa Counsellor

Looking for a Visa Counsellor role in Janakpuri District Center, Delhi? Mrm Consultancy is hiring now. Salary is up to ₹25,000/month. No experience? You can still apply. The team is filling 20 vacancies.

In the employer’s words

Mrm Consultancy Provides Visa Assistance And Consultation Services For Individuals Planning To Travel Abroad. Our Team Helps Customers Understand Visa Requirements, Documentation And Application Procedures. Contact Us For More Information And Assistance. Type : Inbound, Outbound, International | Languages : Hindi, English

What you will do

As a Visa Counsellor, your work will include:

• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Salary

You will be paid ₹16,500 – ₹25,000 per month.

What we are looking for

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, International, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, International
• Languages: Hindi, English
• Someone patient and calm under pressure

Job details

• Work location: Janakpuri District Center, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 20
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Mrm Consultancy.