Receptionist Cum Telecaller

A new Receptionist Cum Telecaller role is open at Ms technical institute and training centre, Nikol, Ahmedabad. Salary is up to ₹15,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Marketing | Languages : Gujarati, English, Hindi

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Salary

You will be paid ₹10,000 – ₹15,000 per month.

What we are looking for

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: English, Gujarati, Hindi, Marketing
• Female Only
• Basic English
• Freshers can apply
• Marketing
• Languages: Gujarati, English, Hindi
• A calm under pressure, patient attitude

Job details

• Job location: Nikol, Ahmedabad, Gujarat
• Employment type: Full time
• Work type: On-site
• Interview timings: 09:00 AM - 8:00 PM | Monday to Saturday
• Vacancies: 1
• Shift: 9:00 AM - 8:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ms technical institute and training centre reviews applications regularly.