Tele Caller

Mspire Ventures Private Limited is hiring a Tele Caller in C G Road, Ahmedabad. There are 3 open positions. Salary is up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Key Responsibilitiesmake Outbound Calls To Potential Customershandle Inbound Customer Inquiriesexplain Company Products/Services Clearlygenerate And Maintain Leadsfollow Up With Interested Customersmaintain Customer Database And Call Recordsachieve Daily/Weekly/Monthly Targetsresolve Basic Customer Queries Professionallycoordinate With Sal. Languages : Gujarati, Hindi, English

What you will do

In this role, you will:

• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Freshers are welcome to apply
• Graduate or equivalent
• Comfortable with English, Gujarati, Hindi
• Basic English
• Freshers can apply
• Languages: Gujarati, Hindi, English
• A patient, calm under pressure attitude

What you get

The salary for this role is ₹12,000 – ₹15,000 per month.

Job at a glance

• Location: C G Road, Ahmedabad, Gujarat
• Openings: 3
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Mspire Ventures Private Limited.