Telecaller

Mss Maadhyam Staffing Solutions pvt ltd is looking for a Telecaller to join its team in Bhojuveer, Varanasi. 2 candidates will be hired for this role. Salary is up to ₹18,000/month.

In the employer’s words

Front Office Handling & Customer Calling , Good Communication Skill Prefer ,Basic Computer Knowledge Required. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with Hindi and English, CRM tools, Active listening, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹10,000 – ₹18,000 per month.

Job at a glance

• Work location: Bhojuveer, Varanasi, Uttar Pradesh
• Employment type: Full time
• Timings: 10 Am to 8 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work mode: Office-based

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