Field Collection Executive

Mudrawala Consultancy Services Private Limited has an opening for a Field Collection Executive based in Deoria road, Gorakhpur. 5 candidates will be hired for this role. You can earn up to ₹20,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, CRM tools, Complaint handling, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

Quick facts

• Job location: Deoria road, Gorakhpur, Uttar Pradesh
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Mudrawala Consultancy Services Private Limited reviews applications regularly.