Field Collection Executive

Looking for a Field Collection Executive role in Rajajipuram, Lucknow? Mudrawala Consultancy Services Private Limited is hiring now. You can earn up to ₹20,000/month. 4 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of Active listening, CRM tools, Complaint handling and Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

Key responsibilities

As a Field Collection Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Job details

• Work location: Rajajipuram, Lucknow, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 4
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Mudrawala Consultancy Services Private Limited reviews applications regularly.