Field Collection Executive

Mudrawala Consultancy Services Private Limited is looking for a Field Collection Executive to join its team in Rajajipuram, Lucknow. The team is filling 4 vacancies. Salary is up to ₹20,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹10,000 – ₹20,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with Verbal communication, CRM tools, Typing speed, Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and calm under pressure

Your responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Rajajipuram, Lucknow, Uttar Pradesh
• Employment type: Full time
• Work mode: On-site
• Openings: 4
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Mudrawala Consultancy Services Private Limited.