Field Collection Executive

Start your next role as a Field Collection Executive with Mudrawala Consultancy Services Private Limited in Damodarpuri, Saharanpur. You can earn up to ₹20,000/month. The team is filling 7 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Credit Card

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Credit Card
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Credit Card
• A calm under pressure, customer-first attitude

What you will do

As a Field Collection Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Damodarpuri, Saharanpur, Uttar Pradesh
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 7
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Mudrawala Consultancy Services Private Limited reviews applications regularly.