Ecommerce Sales Executive

Mukesh Kumar (Mmt Energy Solutions) has an opening for an Ecommerce Sales Executive based in Ashok Vihar Phase II - Gurgaon, Delhi. 2 candidates will be hired for this role. The pay goes up to ₹30,000/month.

Employer’s description

Lead Genration India Mart, Trade India Exporter India. More Than 2 Years Experience Compulsory.

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Hindi and English, Verbal communication, CRM tools, Complaint handling
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

Salary

Salary: ₹16,000 – ₹30,000 per month, based on skills and experience.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Position details

• Location: Ashok Vihar Phase II - Gurgaon, Delhi, Delhi
• Vacancies: 2
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Mukesh Kumar (Mmt Energy Solutions) today.