Field Collection Executive

Join Mukta Enterprises as a Field Collection Executive in Swargate, Pune. You can earn up to ₹20,000/month. There are 10 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | License | Should Have : Bike | Preferred Experience In : Loan, Credit Card

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Bike, Credit Card, License and Loan
• Basic English
• Own bike
• 1 - 2 Years Experience Compulsory.
• License
• Should Have: Bike
• Preferred Experience In: Loan, Credit Card
• You are customer-first and calm under pressure

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Quick facts

• Job location: Swargate, Pune, Maharashtra
• Vacancies: 10
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

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