Telecaller

Multisoft is looking for a Telecaller to join its team in Balasore. Salary is up to ₹8,000/month. 3 candidates will be hired for this role.

Note from the employer

We Invite Students And Parents To Inquire About Our Courses And Admission Process.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Good knowledge of Active listening, Verbal communication, CRM tools and Typing speed
• Female Only
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Salary and benefits

Salary: ₹6,000 – ₹8,000 per month, based on skills and experience.

Roles and responsibilities

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.

Position details

• Work location: Balasore, Odisha
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Vacancies: 3
• Shift: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Multisoft.