Customer Care And Sales Specialist

Join Multybyte Marketing India Co. as a Customer Care And Sales Specialist in Shahdara, Delhi. The pay goes up to ₹26,000/month. 2 candidates will be hired for this role.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Handles Sales And Customer Care. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Salary

The salary for this role is ₹20,000 – ₹26,000 per month.

What the job involves

• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• Someone calm under pressure and customer-first

Quick facts

• Job location: Shahdara, Delhi, Delhi
• Employment type: Full time
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Multybyte Marketing India Co. reviews applications regularly.