Telecaller

A new Telecaller role is open at Mushroom Business, K R Puram, Bengaluru. Salary is up to ₹11,000/month. Freshers can apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Compensation: ₹10,000 – ₹11,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Hindi and English, CRM tools, Typing speed and Active listening
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Position details

• Job location: K R Puram, Bengaluru, Karnataka
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work type: Office-based

Ready to start? Upload your resume and apply to Mushroom Business today.