Telecaller

Start your next role as a Telecaller with MVR Groups in Dwaraka Nagar, Visakhapatnam. The team is filling 20 vacancies. The pay goes up to ₹12,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of Verbal communication, Typing speed, CRM tools and Complaint handling
• Basic English
• Freshers can apply

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Quick facts

• Location: Dwaraka Nagar, Visakhapatnam, Andhra Pradesh
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to MVR Groups today.