Telecaller

A new Telecaller role is open at My Pa Consultants Llp, New Alipore, Kolkata. The pay goes up to ₹12,000/month.

In the employer’s words

A Spa Good Job Description Is Clear, Concise, And Engaging, Featuringecific Title, Key Responsibilities, And Required Qualifications While Selling The Company Culture. Effective Examples Use Bullet Points, List Salary Ranges, And Define "A Day In The Life" To Attract Qualified Candidates Rather Than Just Listing Generic Requirements. 1 - 2 Years Experience Compulsory. | Languages : Bengali, Hindi, English

Pay and perks

Compensation: ₹10,000 – ₹12,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: Bengali, English, Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Bengali, Hindi, English

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Quick facts

• Location: New Alipore, Kolkata, West Bengal
• Work type: Work from office
• Interview timings: 12:00 AM - 5:00 PM | Monday to Saturday
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time

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