Relationship Executive

My School Desk Book My Desk is hiring a Relationship Executive in Karelibaug, Vadodara. You can earn up to ₹12,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Typing speed, Hindi and English, Complaint handling, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.

Salary and benefits

Salary: ₹8,000 – ₹12,000 per month, based on skills and experience.

Job at a glance

• Location: Karelibaug, Vadodara, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work type: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — My School Desk Book My Desk reviews applications regularly.