Front Office Executive Cum Admin

My WHC Healthcare is looking for a Front Office Executive Cum Admin to join its team in Krishnarajapura, Bengaluru. 2 candidates will be hired for this role. You can earn up to ₹27,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Telugu, Kannada, Hindi, English

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Kannada and Telugu
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Telugu, Kannada, Hindi, English

What the job involves

As a Front Office Executive Cum Admin, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Salary and benefits

The salary for this role is ₹22,000 – ₹27,000 per month.

Job details

• Job location: Krishnarajapura, Bengaluru, Karnataka
• Job type: Full time
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — My WHC Healthcare reviews applications regularly.