Customer Relationship Management (C...

Looking for a Customer Relationship Management (C... role in Ashok Nagar, Chennai? Mystery Box is hiring now. 2 candidates will be hired for this role. Salary is up to ₹20,000/month. Freshers can apply.

Note from the employer

Hiring Female Crm Voice Executives For Mystery Box, Chennai (Hybrid). Freshers & Experienced Candidates Can Apply. Handle Customer Calls, Follow-Ups, And Bookings. Tamil Mandatory, English Preferred. Salary 12,000 + Incentives. Office: Ashok Nagar. Timing: 10:30 Am6:30 Pm. Type : Sales | Languages : Tamil, Hindi, English

Day-to-day work

• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Sales and Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Tamil, Hindi, English
• A polite, calm under pressure attitude

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

Job details

• Work location: Ashok Nagar, Chennai, Tamil Nadu
• Work mode: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: Job Timings: 10:30 AM 6:30 PM | 6 Days Work from Office + 1 Day WFH (1st Month) | Hybrid: 5 Days Work from Office + 2 Da
• Openings: 2

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