Telecaller

Mythri Sri Fertility Center is looking for a Telecaller to join its team in Nizampet, Hyderabad. Great for first-time job seekers. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Key responsibilities

In this role, you will:

• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, Complaint handling, Verbal communication and Active listening
• Female Only
• Basic English
• Freshers can apply
• Someone patient and polite

Quick facts

• Location: Nizampet, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Mythri Sri Fertility Center.