Voice Process Associate

N G Sales is looking for a Voice Process Associate to join its team in Punawale, Pune. Great for first-time job seekers. You can earn up to ₹17,000/month. The team is filling 5 vacancies.

In the employer’s words

A Voice Process Role Involves Handling Customer Interactions Primarily Through Phone Calls, Providing Support, Resolving Inquiries, And Ensuring Customer Satisfaction. Type : Sales, Outbound, Inbound | Languages : Marathi, Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, Marathi, Outbound, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Outbound, Inbound
• Languages: Marathi, Hindi, English

Roles and responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Compensation

Salary: ₹13,000 – ₹17,000 per month, based on skills and experience.

Job at a glance

• Location: Punawale, Pune, Maharashtra
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Employment type: Full time

Ready to start? Upload your resume and apply to N G Sales today.