Voice Process Associate

N G Sales is looking for a Voice Process Associate to join its team in Punawale, Pune. No experience? You can still apply. The pay goes up to ₹18,000/month. The team is filling 5 vacancies.

Employer’s description

A Voice Process Role Involves Handling Customer Interactions Primarily Through Phone Calls, Providing Support, Resolving Inquiries, And Ensuring Customer Satisfaction. Languages : Marathi, Hindi, English

Roles and responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• A polite, patient attitude

Pay and perks

Compensation: ₹13,000 – ₹18,000 per month.

Job details

• Work location: Punawale, Pune, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 5
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — N G Sales reviews applications regularly.