Customer Care Executive

A new Customer Care Executive role is open at N.R. Manpower Solution Private Limited, Ambedkar Nagar, Indore. Salary is up to ₹21,500/month. There are 30 open positions.

Employer’s description

Urgent Hiring For Customer Service. 1 - 2 Years Experience Compulsory. | Languages : Tamil, Malayalam, English

Compensation

Salary: ₹18,000 – ₹21,500 per month, based on skills and experience.

Your responsibilities

As a Customer Care Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Malayalam and Tamil
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, Malayalam, English
• A calm under pressure, polite attitude

Job at a glance

• Location: Ambedkar Nagar, Indore, Madhya Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to N.R. Manpower Solution Private Limited. It takes less than a minute.