Customer Onboarding Executive - Voi...

N.R. Manpower Solution Private Limited has an opening for a Customer Onboarding Executive - Voi... based in Mansarovar, Jaipur. 30 candidates will be hired for this role. The pay goes up to ₹32,000/month.

Employer’s description

Hiring For The International Blended Process (Chat/Email) This Is A Great Opportunity For Experienced Candidates Looking For A Job In The International Bpo Industry. Handle Customer Interactions Through Chat And Email Support. Resolve Customer Queries Efficiently And Professionally Maintain Quality, Productivity, And Customer Satisfaction Standard. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of English and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• A customer-first, polite attitude

What you get

You will be paid ₹28,000 – ₹32,000 per month.

Job at a glance

• Work location: Mansarovar, Jaipur, Rajasthan
• Interview timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Shift: 07:00 PM - 04:00 AM | Rotational Shifts and Offs
• Vacancies: 30

Apply today and take the next step in your career with N.R. Manpower Solution Private Limited.