Telecaller Inbound

Join N.R. Manpower Solution Private Limited as a Telecaller Inbound in Sector 127 - Noida, Delhi. Great for first-time job seekers. The team is filling 11 vacancies. You can earn up to ₹18,500/month.

Employer’s description

An Inbound Telecaller Manages Incoming Customer Calls, Resolves Inquiries, Processes Requests, And Cross-Sells Services. They Ensure High Customer Satisfaction By Providing Accurate Information, Troubleshooting Issues, And Maintaining Detailed Records In The Crm, While Operating In A Fast-Paced, Customer-Centric Environment. Type : Inbound, Domestic | Languages : Hindi, English

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Good knowledge of Domestic, English, Hindi and Inbound
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi, English
• A patient, polite attitude

Salary and benefits

Salary: ₹17,500 – ₹18,500 per month, based on skills and experience.

Your responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.

Position details

• Work location: Sector 127 - Noida, Delhi, Delhi
• Job type: Full time
• Vacancies: 11
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to N.R. Manpower Solution Private Limited. It takes less than a minute.