Counsellor

N Square is hiring a Counsellor in Virar West, Mumbai. The pay goes up to ₹25,000/month. There are 4 open positions.

Employer’s description

Role Description: The Caller Will Handle Outbound And Inbound Calls To Prospective And Existing Clients, Providing Information About Immigration Services, Appointment Scheduling, And Basic Process Guidance. Day-To-Day Tasks Include Explaining Service Offerings, Capturing And Updating Client Details In Internal Systems, And Following Up On Inquiries To Ensure Timely Responses. Ability To Manage High Call Volumes, Prioritize Tasks, And Maintain Accurate Records Of Client Interactions.Basic Computer Literacy.Customer Service Mindset With Active Listening Skills, Patience, And The Ability To Handle Queries And Concerns Calmly. Attention To Detail, Reliability, And Willingness To Follow Structured Processes And Call Scripts. 1 - 2 Years Experience Compulsory.

What you get

You will be paid ₹15,000 – ₹25,000 per month.

What the job involves

Your main tasks will be to:

• Explain products and offers clearly and handle objections
• Follow up on leads and convert them into sales
• You'll record visits, calls and orders in the CRM or daily report.
• You will share market and competitor feedback with the team.
• Achieve monthly sales and collection targets
• You will prepare quotations and close deals with decision makers.

Requirements

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Target achievement, CRM, Presentation and Customer handling
• Good English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Work location: Virar West, Mumbai, Maharashtra
• Work type: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 10:00 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Vacancies: 4

Apply today and take the next step in your career with N Square.