Cluster Manager

Join Naadbramha Global Foods Private Limited as a Cluster Manager in Dhankawadi, Pune. The team is filling 5 vacancies. You can earn up to ₹40,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi

What you will do

• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Salary: ₹35,000 – ₹40,000 per month, based on skills and experience.

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marathi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi
• A calm under pressure, patient attitude

Job details

• Work location: Dhankawadi, Pune, Maharashtra
• Vacancies: 5
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Naadbramha Global Foods Private Limited today.