Telecaller

A new Telecaller role is open at Nagpur Properties, Dhantoli, Nagpur. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Hindi and English, Complaint handling, Verbal communication, CRM tools
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

Key responsibilities

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Position details

• Location: Dhantoli, Nagpur, Maharashtra
• Work type: Office-based
• Openings: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Nagpur Properties.