Collection Field Supervisor

Nahid Naaz (J K Management Services) has an opening for a Collection Field Supervisor based in CIT Road, Kolkata. The team is filling 2 vacancies. You can earn up to ₹35,000/month.

In the employer’s words

Manage Field Team And Tele Caller. Visit Customer Location With Field Executive, Published Daily Mis. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Bengali

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Hindi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Bengali
• You are customer-first and patient

Salary

Compensation: ₹18,000 – ₹35,000 per month.

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: CIT Road, Kolkata, West Bengal
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 2
• Shift: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Nahid Naaz (J K Management Services).