Store Executive

Naitiksai Facility Management is hiring a Store Executive in Baner, Pune. Salary is up to ₹22,000/month. There are 5 open positions.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Your responsibilities

As a Store Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

You will be paid ₹18,000 – ₹22,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Active listening, Verbal communication, Typing speed, Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Position details

• Location: Baner, Pune, Maharashtra
• Openings: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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