Operation Executive

Looking for an Operation Executive role in Viman Nagar, Pune? Nakoda Travel Planet is hiring now. The pay goes up to ₹35,000/month. The team is filling 2 vacancies. Great for first-time job seekers.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Basic Excel | Skills Needed : Computer, Email

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Salary and benefits

The salary for this role is ₹20,000 – ₹35,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: Basic Excel, Computer, Email
• Female Only
• Good English
• Freshers can apply
• Basic Excel
• Skills Needed: Computer, Email
• Someone polite and calm under pressure

Job details

• Work location: Viman Nagar, Pune, Maharashtra
• Job type: Full time
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Nakoda Travel Planet today.