Process Coordinator

Nakshita Jewels wants to bring on a Process Coordinator for its Chandpole, Jaipur team. You can earn up to ₹18,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Bengali, English, Hindi

Day-to-day work

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Skills and qualifications

• At least 2 years of relevant experience
• Graduate or equivalent
• Comfortable with Bengali, English, Hindi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Bengali, English, Hindi

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Position details

• Job location: Chandpole, Jaipur, Rajasthan
• Openings: 1
• Timings: 9:30 AM - 7.30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Nakshita Jewels.