Tellcaller

Nalanda Industries has an opening for a Tellcaller based in Upper Bazar, Ranchi. You can earn up to ₹15,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Job details

• Location: Upper Bazar, Ranchi, Jharkhand
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 07:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Openings: 1

Ready to start? Upload your resume and apply to Nalanda Industries today.