Telecaller

Nandini Tourists is hiring a Telecaller in Mahalakshmi Layout, Bengaluru. You can earn up to ₹11,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Active listening, Verbal communication, CRM tools, Complaint handling
• Basic English
• Freshers can apply

What the job involves

In this role, you will:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Salary: ₹10,000 – ₹11,000 per month, based on skills and experience.

Job at a glance

• Job location: Mahalakshmi Layout, Bengaluru, Karnataka
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Nandini Tourists.