E Commerce Executive

Looking for an E Commerce Executive role in Peera Garhi, Delhi? Narayani Creations is hiring now. The pay goes up to ₹20,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

What you will do

• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: Complaint handling, Hindi and English, CRM tools, Active listening
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

Job details

• Job location: Peera Garhi, Delhi, Delhi
• Timings: 10 AM - 7.00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Work mode: Office-based

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