Telecaller

NARENN Primark INSPIRA is looking for a Telecaller to join its team in Miyapur, Hyderabad. The pay goes up to ₹25,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

The salary for this role is ₹15,000 – ₹25,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Active listening, Complaint handling, Verbal communication and Hindi and English
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

What the job involves

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Miyapur, Hyderabad, Telangana
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by NARENN Primark INSPIRA.