Customer Care Executive

Nastaa has an opening for a Customer Care Executive based in Thatipur, Gwalior. 2 candidates will be hired for this role. No experience? You can still apply. Salary is up to ₹21,000/month.

Employer’s description

Customer. Type : Inbound | Languages : Hindi

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Hindi, Inbound
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Hindi
• Someone patient and calm under pressure

Compensation

You will be paid ₹12,000 – ₹21,000 per month.

Job details

• Work location: Thatipur, Gwalior, Madhya Pradesh
• Job type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

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