Telecaller

Nation Tribe has an opening for a Telecaller based in Dhandra Road, Ludhiana. Great for first-time job seekers. Salary is up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What you will do

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Hindi and English, CRM tools and Active listening
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Job at a glance

• Location: Dhandra Road, Ludhiana, Punjab
• Employment type: Full time
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Nation Tribe.