Telecaller

National Council Of Educational Training Institute And Research Trust wants to bring on a Telecaller for its Raja bazar, Patna team. The team is filling 30 vacancies. Freshers can apply. The pay goes up to ₹25,000/month.

Note from the employer

Job Vacancy Job Details - Lead Generation & Prospecting / Relationship Management / Strategic Planning / Sales & Negotiation : Presenting Products/Services, Negotiating Contracts, And Closing Sales To Meet Targets. Type : Outbound, Inbound, Sales, International, Domestic | Marketing

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Inbound, International, Marketing, Outbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Sales, International, Domestic
• Marketing
• A polite, calm under pressure attitude

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Job details

• Location: Raja bazar, Patna, Bihar
• Work type: Work from office
• Vacancies: 30
• Employment type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — National Council Of Educational Training Institute And Research Trust reviews applications regularly.