Senior Telecaller

National Education Forum is hiring a Senior Telecaller in Birati, Kolkata. 4 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Telecalling And Sales Close. More Than 2 Years Experience Compulsory. | Marketing

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Candidate profile

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Skills: Marketing
• Good English
• More Than 2 Years Experience Compulsory.
• Marketing

Compensation

Compensation: ₹20,000 – ₹25,000 per month.

Job at a glance

• Location: Birati, Kolkata, West Bengal
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Openings: 4
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to National Education Forum. It takes less than a minute.