Telecaller

A new Telecaller role is open at National Legal Dispute Solutions, Mangalwar Peth, Pune. The pay goes up to ₹22,000/month. There are 10 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of Active listening, Complaint handling, Hindi and English and Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

What you get

The salary for this role is ₹15,000 – ₹22,000 per month.

Key responsibilities

As a Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Quick facts

• Location: Mangalwar Peth, Pune, Maharashtra
• Job type: Full time
• Openings: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — National Legal Dispute Solutions reviews applications regularly.