Telecaller

National Organisation For Social Empowerment has an opening for a Telecaller based in DLF Phase 2 - Gurgaon, Delhi. There are 30 open positions. Salary is up to ₹18,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Type : Outbound, Domestic, Sales, Inbound | Languages : English, Hindi

Salary

You will be paid ₹12,000 – ₹18,000 per month.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales, Inbound
• Languages: English, Hindi
• Someone polite and patient

What you will do

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: DLF Phase 2 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to National Organisation For Social Empowerment today.