Manager

Looking for a Manager role in Vikas Puri, Delhi? Natraj Associates is hiring now. The pay goes up to ₹25,000/month. Freshers can apply.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : English, Hindi | Preferred Experience In : Real Estate

Day-to-day work

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with English, Hindi, Real Estate
• Male Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• Preferred Experience In: Real Estate
• Someone calm under pressure and patient

Compensation

You will be paid ₹20,000 – ₹25,000 per month.

Position details

• Work location: Vikas Puri, Delhi, Delhi
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1

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