Team Leader (Tl)

Natural Herbs Ayurveda is hiring a Team Leader (Tl) in Tilak nagar, Delhi. 4 candidates will be hired for this role. You can earn up to ₹35,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹18,000 – ₹35,000 per month, based on skills and experience.

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Active listening, Verbal communication, CRM tools, Hindi and English
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Job at a glance

• Work location: Tilak nagar, Delhi, Delhi
• Openings: 4
• Interview timings: 10:30 AM - 5:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Natural Herbs Ayurveda today.