Floor Manager

A new Floor Manager role is open at Naval Kishore Moondra (Mahalaxmi Jewels), New Palasia, Indore. The team is filling 5 vacancies. You can earn up to ₹70,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of English, Hindi, Marketing and Sales
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Hindi, English

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.

Salary

The salary for this role is ₹60,000 – ₹70,000 per month.

Job at a glance

• Location: New Palasia, Indore, Madhya Pradesh
• Employment type: Full time
• Work type: Work from office
• Interview timings: 05:00 PM - 7:00 PM | Monday to Saturday
• Openings: 5
• Timings: 10:30 AM - 8:30 PM | Monday to Saturday

Click Apply to send your profile to Naval Kishore Moondra (Mahalaxmi Jewels). It takes less than a minute.