Telecaller

A new Telecaller role is open at Naveen Enterprises, Husainabad, Lucknow. The pay goes up to ₹6,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: Complaint handling, Hindi and English, Typing speed, CRM tools
• Basic English
• Freshers can apply
• You are polite and customer-first

Your responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

What you get

The salary for this role is ₹5,000 – ₹6,000 per month.

Job at a glance

• Work location: Husainabad, Lucknow, Uttar Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Naveen Enterprises.