Field Collection Executive

Navi Limited has an opening for a Field Collection Executive based in Shyam Nagar, Kanpur. Freshers can apply. The pay goes up to ₹21,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What the job involves

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary

You will be paid ₹17,000 – ₹21,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Typing speed, CRM tools, Verbal communication and Active listening
• Male Only
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

Job at a glance

• Job location: Shyam Nagar, Kanpur, Uttar Pradesh
• Vacancies: 1
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Navi Limited.